With our UK virtual receptionist service, you will gain:

virtual receptionist, call answering serivce

Full office hours

We’re available to answer your calls from 8.00am till 6.30pm

virtual receptionist, call answering serivce

Full Flexibility

we’ll work with your peaks and troughs

virtual receptionist, call answering serivce

Your own team

we’ll get to know your clients as well as you do

virtual receptionist, call answering serivce

Lower staff costs

There only when needed, not an overhead all the time

virtual receptionist, call answering serivce

Enhanced image

every call answered by a professional

Here’s how our Virtual Receptionists fit into your everyday

Verbatim will handle your day to day calls

1 | Your phone rings

You leave it to us and carry on with your day.

We know your VIPs, call answering

2 | If it’s a VIP Caller

Your Verbatim PA will recognise them and speak to them accordingly.

We welcome your new callers, call answering services

3 | If it’s a new caller

Your Verbatim PA uses your preferred greeting to welcome the caller and quickly works out how they can help.

We offer so much more, call answering services

4 | Action Time

  • Checking your diary
  • Booking appointments
  • Taking a message
  • Qualifying leads
  • Processing an order
  • Connecting calls to you
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Verbatim will leave your customers smiling

5 | Happy Customers

Every conversation ends with a happy caller and not a moment stolen from your day.

No time now? Fill in the form and Olivia will call you back.

We promise we will never share your information with third parties – see privacy policy.

What challenge can we help you solve today?

Too tied up to answer the phone?

Determined to go above and beyond for your customers, but struggling to take all their calls and run your business?

Competitors getting the upper hand?

Worried about losing out to your competition every time you miss a call?

Sick of endless sales calls?

At your wits’ end with the deluge of unwanted sales calls that take up so much time and make you shudder every time the phone rings?

Looking for a smarter way?

Searching for an alternative to hiring a receptionist (too expensive) or installing an automated phone system (too impersonal)?

Dreading the day staff call in sick?

What happens when the person who answers your phone gets ill or goes on holiday?

We also offer…

Here are some of the results that a few of our clients have achieved using Verbatim:


A few FAQ’s

  • Will using Verbatim confuse my clients?

    Not at all. Our team of PAs is small enough (and we go to great measures) to ensure we know your business inside out before we get started. It means most of your callers won’t have so much as an inkling that anything’s changed, not least that you’ve outsourced your phones.

  • What are your operating hours?

    We take your calls from 8am-6.30pm Monday-Friday and 9am-2pm on Saturday.

    Outside these hours we offer a free unlimited voicemail to email service.

    We also offer a 24×7 service which operates 365 days a year including Christmas and all UK bank holidays.

  • Is Verbatim based in the UK?

    Yes. You’ll find us in West Berkshire on the outskirts of Newbury. Feel free to drop by for a visit.

  • How does the tech side of things work? Will it take ages to set up?

    It’s a very simple process at your end and there is no extra technology. All you need to do is to contact your telephone provider to arrange a call diversion facility on your account. Or if you prefer we can call them on your behalf.

    Set up is simple and we have most accounts up and running within 24 hours. In fact, very often in less time than that.

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