Fresh from the blog


Put the kettle on. It’s time for a break. When we’re not busy taking your calls, we spend a great deal of time considering new ways to help your business run more efficiently. But there’s no point keeping it all to ourselves, so check in here when you have a spare moment to discover the latest insights from our team.

Two people shouting at one another

Do You use Bad Language?

Over the 21 years of running Verbatim, I’ve become acutely aware of some of the biggest mistakes that businesses make when communicating with clients and prospects on the phone. And one of...

View Post
0 comments

Brand voice image

What do you sound like?

Last week I shared two experiences we had with Uber, and how individuals in a company can have a tremendous impact on your brand, both good and bad. And it’s...

View Post
0 comments

Just Go

What would happen if you wanted to take a break from your business? Would your calls get answered? Would your diary get managed? Would enquiries be taken and sales...

View Post
0 comments

Omage of Graham Hill meeting with Sir Clive Woodward

An exclusive list of one

A few months ago, I had the tremendous pleasure of meeting Sir Clive Woodward and hearing him talk. Given that Woodward is the only living English coach to lead a...

View Post
0 comments
1 2 3 9
top

Pin It on Pinterest