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Put the kettle on. It’s time for a break. When we’re not busy taking your calls, we spend a great deal of time considering new ways to help your business run more efficiently. But there’s no point keeping it all to ourselves, so check in here when you have a spare moment to discover the latest insights from our team.
The Information Age has flipped the world of small business on its head. If someone wants to find a local plumber or a decent dry cleaner, they no longer...View Post
From the endless hold messages to the unmistakeable high-pitched background commotion you're met with once you finally make contact with a real person, the idea of a call centre...View Post
We believe that the summer holidays are the ideal opportunity to recharge your batteries, but if the idea of stepping back from business or running with limited staff brings...View Post
What if you’re looking for something more than just a Call Answering Service? Many people aren’t aware that Verbatim provides a range of additional services. These services are designed...View Post