24/7 emergency Call Answering

Be there for your customers when it matters most

  • Automatic process of contacting your staff
  • Continued calling until a team member is located to do the job
  • Job done, happy customers, peace of mind for you
  • End-to-end service, totally hands-free on your part

Call us on 01635 576070 or

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Take the stress out of handling those out of hours emergencies

When you’re in the service industry – let’s say you run a plumbing firm – it is vital you’re on hand the very moment your customer needs you.

What do you currently do to get an expert pair of hands on site when your customers need urgent help? Does it involve calling around your staff, leaving voicemails and waiting anxiously for text messages? Do you feel worried and unsettled until you know you have the right person heading to the client’s premises?

End to end management

This is why our emergency call out service is such a breath of fresh air to our clients who invest in it. Using our technology, your Verbatim PA will activate an automatic process of contacting your staff in your preferred order until an available team member is located and referred to the job at hand.

Our end-to-end management of your emergency call out system is completely hands-free on your part and will get your on-call team working like clockwork.

If you would like to find out more, get in touch now >

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A few FAQ’s

  • Will using Verbatim confuse my clients?

    Not at all. Our team of PAs is small enough (and we go to great measures) to ensure we know your business inside out before we get started. It means most of your callers won’t have so much as an inkling that anything’s changed, not least that you’ve outsourced your phones.

  • What are your operating hours?

    We take your calls from 8am-6.30pm Monday-Friday and 9am-2pm on Saturday.

    Outside these hours we offer a free unlimited voicemail to email service.

    We also offer a 24×7 service which operates 365 days a year including Christmas and all UK bank holidays.

  • Is Verbatim based in the UK?

    Yes. You’ll find us in West Berkshire on the outskirts of Newbury. Feel free to drop by for a visit.

  • How does the tech side of things work? Will it take ages to set up?

    It’s a very simple process at your end and there is no extra technology. All you need to do is to contact your telephone provider to arrange a call diversion facility on your account. Or if you prefer we can call them on your behalf.

    Set up is simple and we have most accounts up and running within 24 hours. In fact, very often in less time than that.


99% of people who try us stay with us.

100% money back guarantee, no questions asked.
What are you waiting for? Call now on 01635 576070 or fill in the form and Olivia will call you back.

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