Latest Insights From The Call Answering Service

Sad news for us but great news for a little person :)

We are saying goodbye to Hayley later this month. Hayley has decided to become a full time mother to her beautiful little... Continue reading >>

Verbatim helps Africa to fight Ebola - and receives the AquAid Badge of Support

Verbatim’s support of AquAid has provided Africa with a much needed new water well to provide clean, safe water – a vital... Continue reading >>

Star Wars spotted at Greenham Common

As every Star Wars fan now knows, the Millennium Falcon and two X-wing fighters have been spotted at Greenham Common in... Continue reading >>

Staff profile: Ann's story - 16 years at Verbatim!

Staff profile: Ann Davidson - 16 years working for Verbatim In 1998 I found myself at home with a two year old son. ... Continue reading >>

Do you know someone whose flood-stricken business needs support?

Verbatim, The Phone Answering Service has thrown a lifeline to Berkshire businesses affected by the flooding with the offer... Continue reading >>
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A Professional, established, call answering service.  All-inclusive pricing.

“You can hear the smiles.”

You need a telephone answering company you can rely on.  One who is as passionate about providing a 5* service to your clients as you are.

We have more than 15 years’ experience of answering over 3.5 million calls for hundreds of businesses, small and large.  We offer a range of telephone answering services individually tailored for each company, from overflow call handling to a full emergency 24 hour (hr) call out service.

Matching your values

Importantly, we care very much about being professional, approachable, open and honest.  Our pricing reflects this.  So do our people.  And because we’re sure that once you’ve tried us you’ll love us, we offer a six week, 100% money back guarantee.  Takes some beating!

Read more about our telephone answering service, and then, because we know that it’s more than just what’s on the website that counts, arrange to come and see us.