Omni-channel communications: follow your customers
Creating an ‘omni-channel’ brand experience will allow customers to migrate from channel to channel in a seamless and consistent way, wherever they are in their customer journey, regardless of the avenue of communication.
Provide seamless support for your patients with a medical phone-answering service
Using a medical phone answering service tailored for the health and care profession is a good way to provide a high level of seamless support, with the added benefit of each call being properly managed and logged.
Two simple ways to give your small business a more professional image
How telephone services such as a virtual phone number and call answering can give your small business a more professional frontage.
Unlike the Olympics, five rings can spell disaster for your business
Five rings might signify all that is great about the Olympics, but did you know if you leave your telephone to ring five times you have probably already lost that business?
Why many estate agents are moving over to web chat
For estate agents, web chat is fast becoming an increasingly popular way to keep in touch with clients, old and new.
