Graham Hill presents at West Berks Chamber Lunch Event

Verbatim’s Graham Hill (MD) and Hayley Oughton (Business Growth Executive) had great fun on Tuesday this week at the West Berks Chamber Lunch.

Graham gave a presentation on three topics close to his heart, and very relevant to many of the small businesses who attended the event.

See some photos of Graham presenting below; the three main topics Graham covered were:

  1. How SMEs should consider a brand – “A logo is for Christmas but a Brand is for life”
  2. The impact of poor call handling on your brand and your bottom line.
  3. The importance of training receptionists and all staff who answer first calls. They are often the least considered but can have a major impact on your business. Both Good and Bad!

We sent out some useful supporting documentation after the talk – if you’d like a copy for yourself, let us have your email address and we’ll send copies over.

Graham is always happy to share any of his experiences on these topics on a 1:1 basis – so please feel free to call  on 01635 576070 or drop in for a coffee. You are most welcome.


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