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5 ways to deliver a killer first impression of your business

It takes only 7 seconds for someone to formulate their first impression of you and your business. And it takes an additional 7 meetings for them to change their opinion of you. Here are a number of things that you can do to make sure your business always makes that killer first impression.

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Camper van for phone answering service

How do you know if you really need a phone answering service?

Investing in a third party service to filter, manage and transfer your incoming calls is not the right choice for every business. However, having somebody handle your calls is a must for all. That onus cannot fall on the boss, who should be out there bringing in more work, or the technical staff, who should be out there delivering projects and providing services.

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How to create a seamless service

How to create a seamless service without having to do everything yourself

One of the biggest concerns a business owner will face when delegating any task is this: Will they be able to do this as well as I would do it?This worry remains the same, whether you’re passing on responsibility to a full-time member of your team or outsourcing one small element of your service, such as your call handling.

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Money in a hand - how much does phone answering service cost

How much does a phone answering service cost?

Well, with that question, we’re inching closer and closer to “how long is a piece of string” territory, aren’t we?The no frills answer is, as with anything, you get what what you pay for… but that’s not much help, is it? We all want to make the most budget conscious decisions for our businesses and that’s not always the easiest thing to do, what with all the different options that are out there.But that’s what we’re here for - we want to help you make the most informed, cost-effective choice for your business.

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Treat yourself to a stress-free Christmas

Around 472,000 small business owners planned to work every day over the Christmas holiday in 2016 without a single day off. Research suggests that the cost of employing staff is an ever-growing issue, and small business owners are taking 11 days less holiday per year in comparison to full time workers’ holiday entitlement.Verbatim have looked at three of the biggest concerns that business owners face during the holiday period, and have perfectly wrapped solutions to ensure you get the break you deserve this Christmas, without it affecting your bottom line.

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What’s the worst that could happen?

We spend a lot of time looking at the benefits of call answering services for the buyer, after all you are our customer and you need to be happy! However, from over 20 years of experience, we know that our job is to keep your customers happy. So, we thought we’d explore a few worst-case scenarios and show how we can help you ensure that these nightmares never become a reality.

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Graphic explaining why you need a call answering service

Why you need a telephone answering service (and don’t think you don’t!)

We know how important first impressions are in business. Our telephone answering service makes it easy for customers to contact you, meaning that you never miss another opportunity and existing customers always feel valued. Here are our 10 reasons why a telephone answering service will help you and your business.

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