Virtual receptionist in office holding up banner

What Is A Virtual Receptionist, And Why Do I Need One?

Missed calls can very easily lead to missed business, so a lot of organisations are trying to find a way that calls can be answered at all times, even if they are too busy to do it personally. One of the most popular options available is a virtual receptionist service.

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Man shouting at telephone

Why You Need A Good Voice For your Business

Today we want to talk about voice. No, we’re not talking about your marketing voice, or even your personal voice. We’re talking about the voice your customers hear when they call your business. Who picks up the phone? What do they sound like? What impression do they give of your business to that brand new caller?

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Old style telephone for a how to deal with phone phobia post

Make 2019 The Year You Deal With Phone Phobia

Do you find the idea of answering the phone a little scary? Have you ever found yourself intentionally ignoring a ringing phone, hoping it will just go away? If you have a fear of talking on the phone, don’t worry, you’re not alone.

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People holding up sparklers and making New Year resolutions

Six reasons why you should make us your New Year’s resolution

Did you know that if people see immediate benefits from their new habits, they are much more likely to stick with them? Outsourcing your telephone answering delivers instant rewards but also delivers benefits all year round. Here’s why you should make us your 2019 New Year’s resolution.

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Spend less on Christmas. Outsource your call answering.

The true cost of Christmas for small businesses

British businesses are reckoned to spend around £1bn on Christmas parties each year, but the true cost of Christmas extends to more than just the financial burden. Christmas can put other strains on your business too. Here’s how outsourcing your call answering during the festive season can benefit you, your staff and customers.

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Christmas offer from Verbatim

Our gift to you this Christmas

What are you hoping for this Christmas? A new bread maker? Perhaps an indoor sky dive? Or some time off?Unfortunately, we can’t fly you out to the Bahamas… but what we can do is handle your business calls for you whilst you are away, meaning that the only time you spend on your phone is taking those all-important holiday selfies.Tempted? Find out how these businesses have benefited from having their calls answered during the Christmas season.

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Christmas helping out graphic

Need a helping hand this Christmas?

Verbatim is proud to support the Community Christmas campaign, which promotes companionship to older people on Christmas Day. Founder of the charity, Caroline Billington took some time out to explain why outsourcing call answering is essential for the organisation and how Verbatim help.

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Clock with roman numerals

Why face-to-face meetings will win you more business

Sometimes there really aren’t enough hours in the day, especially when your inbox is full of unanswered messages, you’ve just received an emergency call out and the phone doesn’t stop ringing. You know that you should be out meeting your clients, but how on earth can you find the time to leave the office? Relax! […]

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