Our premier, blue riband telephone answering service
Verbatim Switchboard is great for…
Larger enterprises wanting to move away from in-house reception or customer services cover.
How it works…
You’ll have access to an entire team of Verbatim receptionists trained to answer every call as though they’re based in the heart of your office. And that’s available all day during office hours or as overflow just when your teams are busy.
Either way, as far as your callers are concerned, they’re talking to your own staff and they’ll really appreciate the fast, friendly and professional service they’re getting. Whenever they phone, we can transfer them to you and your team, or we can send you a message so that you can return the call.
You’ll more than recoup your investment in the Verbatim Switchboard service in saved wages, training, recruitment, and related HR costs.
What you’ll gain…
- Complete switchboard cover — fully outsourced or overflow
- All-day access to our team — your clients will think we’re in your office!
- Enhanced service — consistent, professional call answering
- Staffing and HR savings — lower wages and training costs
- Hassle-free — no more looking for switchboard cover