Our always on, round-the-clock service
Verbatim Virtual is great for…
Busy business owners who need to respond with foolproof customer service at any time of day or night.
How it works…
All our out-of-hours virtual receptionists are based in the UK and respond rapidly, answering calls to your dedicated 24/7 number and taking action accordingly. They can transfer the caller to you, to one of your team, or they can take a message and relay that to you — usually within just 30 seconds!
You choose how you want your Verbatim 24/7 receptionists to respond, and they’ll do the rest, making it possible to deliver your service without interruption and without ever compromising on quality.
Plus we can add call-out and emergency response cover to your 24/7 service.
What you’ll gain…
- 24/7/365 cover — available round the clock
- Tailored response — calls transferred or messages logged
- UK-based receptionists — no language barriers or poor quality connections
- More time for you — freedom from on-call stress
- Choice of add-ons — enhanced service to meet your needs