If you call a company you’ve dealt with for some time, you know how irritating it is if you’re always asked for your name and company name.
The same goes for your clients and suppliers. When you or your switchboard answers your own calls, you get to know callers, know how to greet them and who they usually want to talk to.
So what happens when you use our call answering service?
We do exactly the same.
You provide us with details of all your important callers – not just their phone number, name and company name, but also how they like to be greeted, who they normally talk to, and any other relevant details.
When their call comes through to us, we can greet them by name, in the way they prefer to be greeted.
Whatever you – and they – prefer, that’s what will happen.
Whether we handle your overflow calls or all your calls, there is no extra charge for VIP, and it is included as standard in all our call answering services.
All you need to do is supply us with the information about your important clients; this will be uploaded to the system, and be available to our receptionists every time they answer your calls.
Contact us today to find out more, and to see how our VIP service can make all the difference to your callers.