"For your information I visited the Verbatim Call centre recently and was impressed by the service that they deliver. My take on the service would be to retain it if it allows CB to grow without employing a receptionist to cope with the additional calls."
James Shand FCA, Finance Director,
Charity Business
Flexible service and the ability to deal with a variety of calls.
"We chose Verbatim because they are used to dealing with a diverse variety of calls on a daily basis, and are very good at thinking on their feet. Their service is very flexible, and gives us great confidence that all fostering and adoption calls are being dealt with efficiently, effectively and appropriately. We are delighted with the service we receive from Verbatim, and wouldn't hesitate to recommend them to other people."
Philip Franklin, Fostering and Adoption,
Thurrock Council
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