Testimonials from Professional Practices

Quality from the very start -

"Just to let you know that I had my first contact meeting today with your organisation with Oliver White. I have been in business for 15 years and Oliver is the first sales person that I can honestly say I have absolutely no issues doing business with. His presentation was first class, calm and concise. What a well-mannered, presentable and intelligent individual. A real credit to your business."

David Cooper
Accounting and Business Solutions Ltd

Professional service at reasonable prices.

"As a new medical recruitment agency which is trying to minimise start-up costs, I have found Verbatim's personal telephone reception service to be invaluable in helping us get established. The terms have been flexible, the costs reasonable and the service professional. I would have no hesitation in recommending them to other businesses that require a professional call-answering service."

Dr. W. R. Anderson FRCS, Director
Uro Dynamic Doctors

So much better than an answerphone.

"I want to say in writing how pleased we are with the service we have from Verbatim. You take all our overflow calls when our switchboard is too busy to handle them and this is done in a highly professional and efficient manner. Your staff are always friendly and courteous - so much better than an answerphone. How we deal with calls is like our shop window and the service provided by Verbatim is fantastic.
I would happily recommend you to anyone with a similar need."

T.W. Rossiter, Partner,
Penningtons Solicitors

Flexible customer service.

"Always found them to be very good - very responsive to change requests regarding the service, always polite and efficient with callers."

Richard Guilbert
Partner
INVIGORS LLP

I’m continually surprised by just how much your receptionists are able to do.

“I wanted to personally let you know how pleased I am with Verbatim. As promised, you are proving to be so much more than a message taking service to us. I’m continually surprised by just how much your receptionists are able to do. So far you’ve provided our callers with; information on membership, dates of future meetings even directions to our meetings.

I know, from my own experiences, how frustrating it can be when you phone to speak with someone and get no indication when your call will be returned. With the online diary I know that when someone calls and asks for me, if I can’t take the call, our receptionists will check my diary and advise the caller when they can expect a call back. It’s the little things like this, that make me wonder how I coped before”

Jonathan Rose

Chairman – The Carrington Club

Why did I not do this years ago!

As you know I have only just diverted my calls to Verbatim, after only 1 day the only question I have is, why did I not do this years ago!

I had my first messages yesterday and they were accurate, detailed and very clear, brilliant.

I went home on a high knowing that at least one decision I have made this year has been a good one!

Thank you.

Simon

for Dixon Kelley estate agents

to Verbatim online