Call Answering for Professional Practices

Client service and creating the right impression are critical success factors.

How your company handles people's calls can have a big impact on their perception of your company. A busy reception can give the wrong impression if visitors have to wait or if callers aren’t answered quickly.  

When clients call your direct line instead

• are you easily able to bill your exact time in handling their enquiries?
• what happens when you’re on the phone, on holiday, at lunch, or in a meeting?

Our call answering service can answer

• overflow calls when your own phone or switchboard is engaged or busy
• all telephone calls (carve out protected time so you and your team can focus without interruption)
• calls made in the evening or weekends for special services eg 24hour Callout
• telephone calls made in response to an advertisement or for event registration
• emergency calls in the event of power outage or technology failure, or moving offices.

Our professional telephone answering services will help you to

• maintain a highly-professional image
• make sure you are open for business at all times
• deliver an even better service to your clients
• keep your staff costs as low as possible
• avoid missing out on new business opportunities
• easily keep track of all your telephone messages
• stop worrying about incoming calls, when staff are late, on holiday, or at lunch

Have your calls always answered, in your own, company or department name, by a real person - for a fraction of the cost of employing more reception staff.

Benefits include:

• Never miss an important call
• Screen out time wasting calls
• Capture more business opportunities
• Reduce overheads (less capital investment and lower staff costs)

 
Would you like to find out more?
 
If that's a "yes" call Adam Hillier on free phone 08000 787 300 or you can contact him here by email.