Fully outsourced reception services

Ideal for any company without reception staff.

keep your staff costs as low as possible
ensure all your calls are always answered, by a real person.
stop worrying about incoming calls when staff are late, on holiday, or at lunch.
maintain a highly professional image for your business
provide an even better service to your clients

...and all for a fraction of the cost of employing more staff.

How it works

You'll be given an 0845 phone number(s) to use as your business number.

Alternatively you can retain your existing numbers and have calls seamlessly diverted to Verbatim.

1. Using your existing business phone number(s)

Calls can be diverted to Verbatim who will answer them in your company name.
A call can be patched through to the relevant person, or
The Verbatim receptionist will take a message and relay it in the preferred way.

2. Using your 0845 phone number(s) as your business number.

Calls made to this number are automatically answered by Verbatim receptionists in your company name
Any call can be patched through to the relevant person, or
The Verbatim receptionist will take a message and relay it in the preferred way.

0845 phone number(s)
your VIP clients identified even before they speak, so we know who they are, where they’re from, and how they like to be addressed,
messages within an average of 30 secs from time of call.
messages in whatever format you prefer – SMS, email or fax, or all 3.
messages copied to as many other people as needed.
out-of-hours Voicemail – either a bulletin board, or voice to email.
web access to the Verbatim portal to complete your diary, administer your VIP list, and see all your messages.
end-of-day reports on all calls and messages.

Virtual Remote Phone Reception

What it's like buying our services as opposed to a competitor's.

Find out more about opening a Verbatim account; or open one today.