Call Answering for Large Businesses

Phone calls are often the first experience people have of a business

How they’re handled can have a big impact on callers' perceptions of your company.

If your receptionists are busy on the phone how do your visitors feel as they wait, or your phone callers as they hang on?
If people call your direct line instead what happens when you're on the phone, on holiday, at lunch or in a meeting?
Make sure that your calls are always answered, by a real person.

• Stop worrying about incoming calls when staff are late, on holiday, or at lunch.
• Maintain a highly professional image for your business
• Provide an even better service to your clients
• Easily keep track of all your telephone messages
• Keep your staff costs as low as possible

Our call answering service will answer

• Your overflow calls when your own phone or switchboard is engaged or busy
• All your phone calls (carve out protected time so you can concentrate)
• Calls made at evenings or weekends for special services eg  24hour Callout
• Telephone calls made in response to an advertisement or for event registration
• Phone calls placing an order, logging a fault, asking a question or buying a subscription
• Emergency calls in the event of a power outage or technology failure, or if you’re moving offices

Stand out from the voicemail crowd and give first-class service to all your clients - for a fraction of the cost of employing more staff.

Benefits include:

• Never miss an important call
• Screen out time wasting calls
• Capture more business opportunities
• Reduce overheads (less capital investment and lower staff costs)

 
Would you like to find out more?
 
If that's a "yes" call Adam Hillier on free phone 08000 787 300 or you can contact him here by email.