Recruitment ads placed by an NHS Trust were receiving responses, but the receiving and administering of those responses was very hit and miss – inaccurate, time-consuming and loathed by staff.
Verbatim provided the Trust with a different 0800 number for each ad, and a vacancy reference number.
A dedicated Verbatim receptionist answers the calls and takes all details. The information is sent to the Trust for fulfillment, or Verbatim send the recruitment pack direct.
The Trust not only receives accurate data for all ad responses, it also saves a lot of staff time. Staff morale has also improved, because Mondays no longer start with a hated job.
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